Frequently Asked Questions
We provide customer support for Monday to Friday 10am to 5pm and also do not provide services on
government holidays, natural disaster problems, etc ,
If our themes and plugins are not working then We transfer your amount to your wallet then you
purchase any other products as your wish [On our Website].
Once we are received your mail or message, we reply within one business days.
We do not provide phone call support, we provide mail and chat options only.
All themes and plugins are the original files. it’s scanned by Mcafee antivirus.
We do not provide license keys for any themes and plugins. Moreover license key is only useful for author support and product updates. So you can use all products for tension free.
We provide technical support based on your wordpress website.
All themes and plugins are under the General Public Licence (GPL). So we are redistributing this product. It’s the main reason for our products price are lower
We accept net banking payments, credit/debit card payments, UPI payments.
Yes. We accept international payments via Credit/Debit Card.
You can request an update of any purchased themes or plugins. We are sending update files within 2 business days after the receipt of your request. ( Some products updates are provided for 3 to 4 months once )
We are sending a maximum of 5 product updates file per day.