WooCommerce Customers Manager

CUSTOMER DETAILS, ORDERS AND PRODUCTS STATS

In the Customer Detail Page, you can quickly retrieve customer personal data (like billing and shipping addresses, name, surname, phone…) and all orders (and associated products) made by users in a given time range.

In this view, you will find clean and nice visual charts that allow you easily find the most purchased products amounts spent per time range and amount spent per order for every single customer. The time range can be specified by the user.

WCCM moreover can help you to easily discover the most “worthy” customers of all time or for a given time range. WCCM can give you the right information to help you in tailoring special coupons for your customers.

NOTE: The maps controller present in the details page uses the free OpenQuest APIs, this means that it may not work after the exceed daily request quota.

GUEST CUSTOMERS AND CONVERSION TO REGISTERED

With the WCCM plugin is possible to list all guest customer data too. For every customer user, you can see personal data (is used data from his last order), detailed orders list, purchased items, and other stats! just like any other registered customer!

Shop admin can also convert a guest user to registered using the following methods:

1. in the order page, using the conversion button added by the plugin.
2. in the guest customers list page using the associated conversion buttons.
3. Enabling the automatic conversion after the checkout process has been completed: the plugin will automatically convert a guest user to registered user. In case the billing email used by the guest was already associated with a registered user, the guest orders will be assigned to that registered user.

Furthermore, all the orders associated by a guest user will be associated with the newly registered users.
Optionally, during the conversion can be sent a notification mail to the just created customer containing the login credentials.

With this new feature, shop admin can also create a new user directly on the order page. All he has to do is add a new Order, fill in the customer info, save the order and then convert him to a registered. The Order can then be completed for that new User without leaving the screen.

BLACKLIST CUSTOMERS

Do you wish to prevent a particular user to buy products from your store? You can! Just assign the special Blocked Customer user role added by the plugin to the user you wish to blacklist and they won’t be able to purchase any product from your store anymore!

To assign a user role you can just edit the customer profile or use the special role assigner tool on the customers list page!

ORDER ASSIGNER TOOL

Would you like to reassign orders? Now you can easily do that! While creating a new customer or via the customer details page, you can now select which orders have to be assigned to that customer! You can optionally choose to overwrite billing and shipping order data with the customer data (only default woocommerce billing and shipping data will be overwritten).

ADD, DELETE OR EDIT ANY CUSTOMER META!

View, edit or delete any customer meta data! to do that, just click on the View / Edit meta data button you will find in the customer details page.

NOTE: The plugin will not export user meta data.

CUSTOM NOTES, EMAILS AND BULK EMAILS!

For every customer, you can add custom notes or send emails directly from the Customer Details Page. Shop admin can also send bulk emails selecting customers from the customers list. Email editor has inbuilt TinyMCE editor!

WHO BOUGHT AND CUSTOMER DETAILS FEATURES

For each product in the WooCommerce products list, you can easily discover how many and which registered and guest customers bought that item (to switch between registered and guests, use the menu tabs at the top of the page).

This feature also supports product variations. To discover who bought a specific product variation, go to the product edit page, then on the Variations tab click on the desired variation, and under the product options checkboxes (“Enable”, “Downloadable”, “Virtual”,…) you will find the who bought icon!

Furthermore, for each order on the orders list page, the plugin also adds a link to the customer details page!

DISCOVER REGISTERED CUSTOMERS BY ORDERS STATS

Using the new “Discover” feature, shop admin now has a set of powerful filters by which he can discover registered and guest customers by order stats.
For example, Shop admin can now discover which customers have bought a specific set of products, product variants, or all the products belonging to a category, or customers who have spent a min/max amount for total orders or for a single order… and much more options!

CUSTOM ROLES COMPABILITY

By default, WCCM will list all users with “customer” or “subscriber” roles, but you can easily choose to list users with custom roles too. It’s easy, go to the Options page and under the “Roles” section select all the roles you want!

BULK ASSIGN USER ROLES DIRECTLY ON CUSTOMERS LIST PAGE

WCCM allows you to assign user roles directly on the customers list page! It’s very easy, on the role selector area select the roles you want to assign, then check the user to whom assign roles and then simply click the assign button!

BULK USER ROLE SWITCHER

Witch WCCM you can bulk switch all users of role to another one! Useful to convert an already existing WordPress user database (with subscriber role) to a WooCommerce customer role.

COMPATIBLE WITH WPML, AND OTHER WOOCOMMERCE EXTENSION

Compatible with WPML: customer purchase stats will be properly computed taking into consideration translated products. Purchase stats will be also take into consideration the WooCommerce Subscriptions and Tickets for WooCommerce/WooCommerce Tickets special product types.

IMPORT CUSTOMERS LIST

You can easily import customers list from a .csv file. Large file (more than 5000 rows) are supported.
Furthermore, is also possible to send notification emails with customer login info (usefull when system is generating random passwords if none is setted in the csv file).

TEMPLATE EXAMPLE: To import data the following csv template file: Example

NOTE: input file MUST use ”,” as field separator.

HOW TO IMPORT INTO EXCEL

Generated file can be easily imported to excel by following these steps:

1. Run Excel
2. Import the data using Data -> Import External Data (or Import from Text) -> Import Data
3. Select the csv file type and browse the directory where the .csv file is
4. In the import wizard, choose Delimited file type and change the File Origin to 65001 Unicode (UTF-8) (quite at the bottom of the list)
5. Click Next button and change the delimiter to comma (or semicolon, depens on which delimiter character you have selected)
6. Click on Finish button

IMPROVED PERFORMANCE

Export, import and manage customer list with more than 5000+ users without any problem. However, note that the computations performed by the plugin in order to elaborate customers data and stats don’t come at zero cost. So if you are using large datasets make sure to be properly equipped with the right server hardware and resources (like dedicated hosting services).

COMPATIBLE WITH WOOCOMMERCE SHIPPING TRACKING AND WORDPRESS USER EXTRA FIELDS PLUGINS

WCCM is compatible with WooCommerce Shipping Tracking and WordPress User Extra Fields plugins.
This means that will list all order shipping infos and list and edit customer extra fields. Optionally user extra fields can be included in the .csv export file and imported. To import extra field, columns name must have the following format: wpuef_{id}. For example: wpuef_c12. NOTE files extra field will not be imported.

Furthermore you can optionally display Wordpres User Extra Fields content directly in the customers table, each field in its own column!

COMPATIBLE WITH WOOCOMMERCE MULTIPLE CUSTOMER ADDRESSES PLUGINS

You will be able to display, edit and delete additional customer addesses added using WooCommerce Multiple Customer Addresses!